*Terms and Conditions apply. Customer must be an Animates loyalty member. Membership applies to one dog only, as detailed on this card. The annual membership card must be presented in-store on every visit in order to redeem the free DIY Dog Wash token and can only be used by the named loyalty member. One token per use. Maximum two tokens per use for long-haired and large breeds.Not transferrable or redeemable for cash. Membership card must have a valid date issued stamp and is valid for one year from that date.Annual membership card can be used at any Animates store with DIY Dog Wash. Not available for commercial use ie: dog walkers. Subject to availability, not valid in conjunction with any other offer or promotion. Terms and conditions are subject to change at any time.