Welcome to even better rewards for you and your pet with Animates Petpoints.

Animates Petpoints is a nice and simple way to be rewarded. Earn points every time you shop at participating Animates with 1 point for every $1 spent*, the more points you earn the higher your tier and the bigger benefits your rewards become!

How to join

It’s simple and easy, either join in-store or online with your name, email and phone number.

If you are already a loyalty member in-store

You can activate and link to your existing loyalty account. When you create an online shopping account, use the same email and phone number that you use on your in-store account. This will then automatically connect within our systems.

Simply by clicking on the Login icon in the navigation bar, your online purchases will be added to your loyalty account.

New to Animates?

Simply click on the Login icon in the navigation bar and create your loyalty member account, and you can then shop online or in-store.

Rewards

Tier Rewards
When you join our Animates Petpoints programme we add up your spend (over 12 months) from participating Animates and this is turned into your Petpoints balance. You have the opportunity to upgrade your tier reward at any point in time. Petpoints do expire after 12 months of issue which may mean a downgrade, but this only happens once a year.

Frequent Feeder?
Animates Petpoints includes Frequent Feeder. With Frequent Feeder. you’ll save up to 15% off pet food. Never pay full price for your pet’s food again!

T&CS apply. Available to Animates Petpoints members with frequent purchases. For full details, please click here.

Viewing your Petpoints Balance and Benefits
Your Petpoints tier and benefits can be accessed by our staff when you visit in store or by calling our customer care team on 0800 264 6283. Some benefits may alternatively be communicated by email. 

When do I get my rewards?
Your Anniversary voucher will be emailed to you the month after your annual anniversary. For example, if you joined in June, you will be emailed your voucher in July.

Your Free DIY Dog wash, grooming voucher, and free delivery code will be issued on your account when you reach the relevant tier status, or upon being deemed to have successfully maintained the Member Tier within the following year.

Any Questions?
Find the answers on our FAQ page, call our customer care team on 0800 264 6283 or email us on CustomerServices@animates.co.nz.