Frequent Feeder Programme Terms and Conditions

Save up to 15% off pet food*

Get set to be rewarded more often and more easily with our Frequent Feeder Programme,  available for members of the Animates Petpoints loyalty scheme and clients of Animates VetCare Milford. When you buy your preferred pet food, you’ll save up to 15%. PLUS, you’re not locked into any brand. Your up to 15% off Frequent Feeder offer can be used across any wet, dry and frozen cat, dog, fish, small pet, bird and chicken food.

*Frequent Feeder Programme excludes treats. Available to Animates PetPoints members and clients of Animates VetCare Milford with frequent purchases.

How does the new Frequent Feeder work?

It’s simple!
The Frequent Feeder programme will see you rewarded more often and more easily - covering all pets including cat, dog, fish, small pet, bird and chicken food.

• Be rewarded with up to 15% off all pet food
• Once you've given us your Animates Petpoints Loyalty details (or signed up to Animates Petpoints),or if you are a client of Animates VetCare Milford, that's all we need! If you're eligibile for a Frequent Feeder discount it will be automatically applied.
• Frequent Feeder is available at in store and online at Animates and in-clinic at Animates Vetcare.
• Available to Animates Petpoints members or clinets of Animates VetCare Milford with frequent purchases - so as long as you purchase food every 90 days, you'll always be eligibile for the Frequent Feeder Offer.
• Includes standard, essential and superior wet and dry food, as well as Vet Diets and frozen food.
• Excludes treats. 

What is the discount on my pet's favourite cat or dog food?
It will always be up to 15%. The Frequent Feeder price for your pet's food will be displayed in-store and online at Animates and in-clinic at Animates Vetcare. Please note, from time to time, the percentage discount for products may change.

What happens if I don't purchase cat or dog food every 90 days?
The Frequent Feeder Offer is available to Animates PetPoints members and Animates VetCare Milford clients with frequent purchases: which is purchasing pet food every 90 days. This can be in-store or online at Animates, as well as in-clinic at Animates Vetcare. If you purchase your pet food outside of 90 days, you will not be eligible for the Frequent Feeder Offer on that purchase. But you can easily become eligible again by shopping for food when you run out.

Can I use my up to 15% off online?
Yes, if you are logged into your Animates Petpoints account online at animates.co.nz (or create a new account), the Frequent Feeder discount will automatically apply to your purchase, if you are eligible. Guest purchases are not eligible for the Frequent Feeder discount.

You can receive 15% and free delivery online if you set up and use our Repeat Delivery service.

How do I know if I am eligible for the Frequent Feeder offer?
If you are elgigible for the Frequent Feeder offer, it will automatically apply to your pet food purchase.

What if my food is already on promotion when I shop in the redeeming period?
We always want to you get the best possible price when buying your food! If your food of choice is already on promotion (e.g. 20% off) we will apply the best deal at the time of purchase).

When you do receive the Frequent Feeder Offer, this discount will be off the full retail price.

Are all pet foods included in the Frequent Feeder programme?

Yes, the Frequent Feeder programme will see you rewarded more often and more easily - covering all pets including cat, dog, fish, small pet, bird and chicken food. Your up to 15% offer can be used on our entire range of wet and dry pet food food, including Vet Diets and frozen food. Excludes treats.

Is there a limit to the number of bags I can purchase under the up to 15% off offer?

No, if you are eligible for the Frequent Feeder Offer, you can purchase as much pet food from the qualifying food range as you would like.

Do I still earn Animates Petpoints with Frequent Feeder?

Yes. Any purchases you make on an Animates Petpoints account will count towards your Animates Petpoints balance at the regular rate of $1 per equals 1 point.

What are the terms and conditions?

The Frequent Feeder programme comes under the Animates Petpoints Terms and Conditions, which are located here. In summary, Animates Petpoints members and clients of Animates VetCare Milford are eligible to participate in the Frequent Feeder Programme. When a member purchases any pet food (excluding treats) at a participating Animates store, including the online store, or Animates Vetcare clinic, the member receives up to 15% off the full price of pet food purchase.

An Animates Petpoints member must purchase food in 90 days to qualify for the up to 15% discount. If the Animates Petpoints member does not shop in 90 days, they will no longer be eligible for the up to 15% discount on their next purchase. The up to 15% discount is not valid in conjunction with any other offer. Best offer at time of transaction will apply.