Talk to our friendly team at your local Animates, we’re here to help! We have a wealth of knowledge, but also have a range of articles and videos to help you on your journey

Yes! We are here for every part of your pet ownership journey. We can help guide you on what type of pet, where to locally adopt and share with you our wide range of knowledge and direct you to our available services we have e.g. Puppy preschool, Grooming, Vet and even our Catteries. Plus, check out our articles and videos page on the website to help you prepare for your adoption.

There are so many types of pets and so many different channels where owners can find their new family member to help fill their heart and home. Talk with your local Animates to find out when their next adoption event will be held, or they can direct you to a range of local rescue charities. Here is a list of some charities we are familiar with across New Zealand: • SPCA • 9 Lives Orphanage (Auckland) • Animal Care Turangi • ARAN • Auckland Puppy Rescue (West Auckland) • Care Trust - Taupo • Cats Protection Canterbury • Christchurch Bull Breed • Franklin Cat Rescue (Pukekohe) • Furever Homes - Invercargill • Greyhounds as Pets • Gutter Kitties (Auckland) • Hope Rescue (South Auckland) • Humane Society • Lonely Miaow (Auckland) • Mana Rescue (Rotorua) • Mutts & Moggies (Gisborne) • OSCA - Opotiki Society for the Care of Animals • Paw Kitties - East Auckland • Paws 4 Life (Hamilton) • PAWS Op Shops (Hamilton) • Pet Whisperer Rescue (Auckland) • South Auckland Puppy Surrender • Waikato, Wellington, Whanganui, Whangarei • Taupo Dog Pound • German Shepherd Rescue Trust • Chained Dog Awareness • Passion 4 Paws • Animal Rehoming • Ruakaka Dog Rescue • New Lives Rescue • DC Rescue Dogs • HURRAH • PAWS Rescue and Rehab (Hastings) • Bullied Dogs Advocacy & Rescue (Manawatu & Whanganui) • Retired Working Dogs Adoption NZ • Dogwatch Sanctuary Trust (Christchurch) • Second Chance Dog Rescue (Christchurch) • K9 Rescue and Re-homing (Christchurch) • Dog Rescue Dunedin (Dunedin) There are also a range of breeders for all types of animals throughout New Zealand and it is best to research online as to what will best suit your family’s needs. Alternatively, visit your local Animates store, so they can help guide you to a local specialist - we are here to support you on all adoption processes and your ongoing journey with your pet.

Awesome! We’re always looking for new animal rescue charities and even specialty pet groups to work with and educate our customers. Please talk with your local Animates store manager, or email marketing@animates.co.nz so we can work out next steps.

Unfortunately, we are unable to help rehome/purchase your fish as we have suppliers that we work with to ensure health and supply consistency across our large base of stores and veterinary clinics.

We do not take on any animals other than fish. We are here to help customers through the adoption process and their journey in pet ownership through our knowledge and services we have available.

Yes, of course, call us on 0800 ANIMATES or email customerservices@animates.co.nz and we will see how we can help.