Save 20% Off With Repeat Delivery | T&C'S HERE

Free delivery over $79 | Click & Collect in 90 minutes | Offer ends Jan 22 | Learn more

Due to adverse weather conditions some of our Auckland stores, clinics and deliveries may be impacted. | Offer ends May 09 | CLICK HERE FOR NZ POST UPDATES

Napier, Hastings and Gisborne customers – please note we are currently expecting courier delays. | Offer ends May 29 | CLICK HERE FOR NZ POST UPDATES

New Zealand websites have been intermittently unavailable due to an outage | Offer ends May 30 | CHECK STATUS HERE

Credit card and Account2Account payments may be temporarily unavailable | Offer ends Oct 08 | CLICK HERE FOR MORE INFO

Clearance Sale now on! | Offer ends Oct 18 | CLICK HERE TO SHOP

Security Policy

Animates provides a safe and secure online shopping experience.

Animates takes responsible steps to protect the personal information of our customers against unauthorized access by using Secure Sockets Layer (SSL) technology; so that each time Animates collects any personal information your details are encrypted and securely communicated to us, protecting them from malicious threats. These comprehensive security measures have been carefully implemented and subjected to rigorous independent testing - providing our shoppers with a secure environment in which they can browse and shop safely.

Access controls are in place to protect any customer information stored on our servers and systems, ensuring that these details are only accessible by authorised personnel for authorised reasons. We make no warranty in respect of the strength or effectiveness of that encryption and accept no responsibility for events arising from unauthorised access to the information you provide.

To check the security of your connection, you can check the URL line of your browser; if the connection is secure the site address will read 'https'. Alternatively, check the bottom of your browser window after accessing the server - if you see a closed lock or unbroken key, SSL is active.


Secure Windcave Online Payment Service

To ensure shopping at is safe and secure experience, Animates has engaged Windcave as the payment gateway service provider to secure transactions via credit card. Transactions are processed through the secure Windcave payment gateway. To protect cardholder data Windcave complies with the Payment Card Industry Data Security Standard (PCI DSS). The PCI DSS is the global data security standard that any business of any size must adhere to in order to accept payment cards. It presents common-sense steps that mirror best security practices. All customer credit card information is securely submitted and processed entirely on specialised Windcave systems.


Secure PayPal Service

Animates also offers an alternative secure payment service via PayPal at no cost to the customer. PayPal is a popular secure payment service that maintains high standards of security and assurance levels to protect both the customer and the merchant from security threats to payment accounts and credit card details.

For more information on PayPal, please visit the PayPal website.