Free delivery over $79 | Click & Collect in 90 minutes | Offer ends Jan 22 | Learn more

Due to adverse weather conditions some of our Auckland stores, clinics and deliveries may be impacted. | Offer ends May 09 | CLICK HERE FOR NZ POST UPDATES

Napier, Hastings and Gisborne customers – please note we are currently expecting courier delays. | Offer ends May 29 | CLICK HERE FOR NZ POST UPDATES

New Zealand websites have been intermittently unavailable due to an outage | Offer ends May 30 | CHECK STATUS HERE

Credit card and Account2Account payments may be temporarily unavailable | Offer ends Oct 08 | CLICK HERE FOR MORE INFO

Clearance Sale now on! | Offer ends Oct 18 | CLICK HERE TO SHOP

Repeat Delivery Product Changes

 

As a valued customer of Animates we would like to inform you that unfortunately we no longer stock a product included in your Repeat Delivery order.

This means when your next Repeat Delivery order gets processed, a product in your order will not be able to be fulfilled. We recommend cancelling this order and creating a new order with the suitable product we have suggested. You can check which product from your Repeat Delivery order is being discontinued along with a suitable replacement below.

One thing that isn’t changing is that you will still receive at least 15% off + free delivery or the best price on the day.

To make any changes to your Repeat Delivery order you can now do this by logging into your account, selecting 'repeat delivery' then selecting the 'edit delivery' option. From here you can rename your delivery, change the frequency, change the next shipment date or choose to skip, pause, resume or cancel your next delivery.

Please note if you have multiple deliveries set up under your account you will need to edit each delivery separately.

 

Having trouble finding your product? Try using any of these methods to search for a key word:
CTRL + F (Windows)
⌘ + F (Apple)
•••, ‘Find in page…’ (Chrome Mobile)
Share symbol (box with arrow pointing up), swipe up, ‘Find on Page’ (Safari Mobile)

 

We apologise for any inconvenience. If you need any further assistance, please reach out to our Customer Services Team

 

NOVEMBER PRODUCT CHANGES

SKU Product Leaving Recommended SKU Recommended Product Date Effective
i247302 Dine Desire Virgin Flaked Tuna 85g I247293 Dine Desire Pure Tuna Whitemeat Cat Food 85g 13/11/2023