As a valued customer of Animates we would like to inform you that unfortunately we no longer stock a product included in your Repeat Delivery order.
This means when your next Repeat Delivery order gets processed, a product in your order will not be able to be fulfilled. We recommend cancelling this order and creating a new order with the suitable product we have suggested. You can check which product from your Repeat Delivery order is being discontinued along with a suitable replacement below.
One thing that isn’t changing is that you will still receive at least 15% off + free delivery or the best price on the day.
To make any changes to your Repeat Delivery order you can now do this by logging into your account, selecting 'repeat delivery' then selecting the 'edit delivery' option. From here you can rename your delivery, change the frequency, change the next shipment date or choose to skip, pause, resume or cancel your next delivery.
Please note if you have multiple deliveries set up under your account you will need to edit each delivery separately.
Having trouble finding your product? Try using any of these methods to search for a key word:
CTRL + F (Windows)
⌘ + F (Apple)
•••, ‘Find in page…’ (Chrome Mobile)
Share symbol (box with arrow pointing up), swipe up, ‘Find on Page’ (Safari Mobile)
We apologise for any inconvenience. If you need any further assistance, please reach out to our Customer Services Team
Product Changes March 2025 - Eukanuba dog food and Hills cat food
| SKU | Product Leaving | Pet | Date Leaving | Recommended SKU | Recommended Product |
| I254093 | HILLS CAT ADULT 7+ INDOOR 3.17KG | CAT | 31/03/25 | ||
| I247433 | EUK ADULT SMALL BREED 15KG | DOG | 31/03/25 | I238614 | Eukanuba Small Breed Adult Dog Food 3kg |
| I247375 | EUK ADULT 3KG | DOG | 01/04/25 | I247018 | Royal Canin Medium Adult Dog Food 4kg |
| I247376 | EUK SENIOR MEDIUM BREED 3KG | DOG | 01/04/25 | I255099 | Royal Canin Medium Ageing 3kg |
| I256054 | EUKANUBA 7+ SENIOR SMALL BREED 7.5KG | DOG | 01/04/25 | I161932 | Royal Canin Mini Adult 8+ Dog Food 2kg |
| I255985 | EUKANUBA SPORT 30/20 15KG | DOG | 01/04/25 | I256862 | Acana Grain Free Sport & Agility Dog Food 17kg |
| Change Type: | SKU changing: | Description: | Pet: | New SKU: | New Product: |
| Supersede | I264250 | PROPLAN VET CAT HYDRA CARE 85G X 12 | CAT | I266138 | |
| Superseed | I248348 | NUT DOG SUB ZERO CANADIAN PACIFIC 2.27KG | DOG | I265809 | |
| Superseed | I249628 | NUT DOG SUB ZERO PRAIRIE RED 2.27KG | DOG | I265808 | |
| Superseed | I247393 | NUT DOG SUB ZERO FRASER VALLEY 5KG | DOG | I265807 | |
| Superseed | I248346 | NUT DOG SUB ZERO FRASER VALLEY 2.27KG | DOG | I265806 | |
| Superseed | I239033 | NUT PUPPY SUB ZERO FRASER VALLEY 2.27KG | DOG | I265805 | |
| Superseed | I249627 | NUT CAT SUB ZERO PRAIRIE RED 5KG | CAT | I265804 | |
| Superseed | I249626 | NUT CAT SUB ZERO PRAIRIE RED 2.27KG | CAT | I265803 | |
| Superseed | I248279 | NUT CAT SUB ZERO FRASER VALLEY 5KG | CAT | I265802 | |
| Superseed | I248278 | NUT CAT SUB ZERO FRASER VALLEY 2.27KG | CAT | I265801 |